Are you tired of low CRM adoption?
Is your data AI ready?
Are you missing the ROI?
Unleash your CRM!
1. Establish the team
Build an efficient cross-functional team.
2. Structured Survey
Identify areas of improvement.
Collaboratively prioritize these areas of improvement.
3. Detailed interviews
Select relevant interview partners.
identify process steps and involved systems in prioritized areas for improvement.
Identify the most important pain points.
4. Creation of user stories
Create user stories that address the identified pain points.
5. User story prioritization
Assess complexity and benefits of created user stories.
Prioritize user stories.
Identify dependencies between user stories.
6. Roadmap
Develop a road map based on prioritized user tories.
Start making users happy.
Outcomes
Data-based roadmap
Buy-in
Employee-experience uplift
Better customer experience
Deliverables
Prioritized backlog with effort and benefits
Dependencies
Starter implementation plan
